Cancellation and refunds

Cancellation by the customer

• More than 48 hours before the scheduled start: eligible for a full refund.
• Between 24 and 48 hours before the scheduled start: eligible for a 50% refund or one reschedule, subject to availability.
• Less than 24 hours before the scheduled start, late arrival or no-show: not eligible for a refund or reschedule.

Cancellation by Something Somewhere

If we cancel because of unsafe weather, water conditions, equipment availability or another operational issue, you may choose a full refund or move the booking to an available future session. Safety decisions are made by the session team and are final.

How to request a change

Email hello@somethingsomewhere.co.in with your booking reference and requested outcome. The time we receive the message determines the applicable cancellation window.

Refund timing

Approved normal refunds are initiated to the original payment method. They generally take 5–7 working days after initiation, although the final credit time can vary by bank or payment method. Payment-provider or bank delays are outside our direct control.